The Great Playstation Network Debacle of 2011

Much of the online community and those who rely on cloud computing have been riveted by the unfolding details of the hacking and prolonged down-time of Sony's Playstation network.

For those of us in the business communication field, the cloud encompasses everything from on-line backup services, to commercial hosting and information dissemination. When it works well, our interactions are seamless. When it doesn’t, well…